Roopairs is a modern, cloud-based field service software built for Commercial Food Equipment Service Companies & Manufacturers
Roopairs is specifically designed for the Commercial Food Equipment Service Industry. Providing you with the tools you need to handle complex workflows, manufacturer warranty and non-warranty jobs, third-party Facilities Management Software, and much more.
Say goodbye to servers in your office closets, and say hello to Roopairs. We are built on the latest and greatest technology, giving you peace of mind that your company is running at optimal efficiency and built to last. Welcome to the new age of service software for our industry.
Now more than ever, your customers and employees expect a digital experience that is convenient, easy-to-use, and familiar to their daily digital habits. Roopairs is the modern solution that the Commercial Food Equipment Service Industry has been waiting for.
We grew up in restaurant kitchens and understand dealing with equipment breakdowns is a logistical nightmare for everyone involved. Out of a need, we decided to build features and products to Unify and Connect each player in the Industry to optimize service delivery.
We don't just build features to check a box, we build features designed specifically for those in the Commercial Food Equipment Service Industry. Enjoy :)
Roopairs is the only platform that your technicians actually like to use on their phone or tablet. The app is dead simple for your techs to track time and record their work summary.
2-way sync between your office and your techs in the field for real-time updates and notifications. Your technicians have access to client information and service history at their fingertips, and can easily capture your clients signature at job completion.
Keep a record of all your equipment information and planned maintenance contracts. Track manufacturer, model, serial, service history, location history, and warranty agreements with partner manufacturers.
Roopairs flexible scheduling enables office staff or service managers in the field to filter by technicians and jobs. With Roopairs dynamic scheduling, your team can optimize routes to keep your technicians hoppin'.
Roopairs tracks the percentage of available hours per technician to give you a quick idea of the gaps in your schedule.
Dispatch techs to jobs and notify them via email, text, or phone call with all job information. Within one click, your techs have all of the information they need at their fingertips.
Quickly and easily create estimates, and convert estimates into jobs and invoices. Your clients get notified via text or email of the estimate and any down payment due to start the project.
Roopairs enables you to track the status of estimates and see if your clients have opened the estimate and how often. Roopairs gives you the tools you need to win more jobs and accelerate the estimating process.
Create invoices with the click of a button, link your bank account to accept payments online via debit or credit card, and track your outstanding and overdue invoices to manage your cashflow.
Roopairs acts as a virtual assistant to send automated alerts and reminders via email and text to your clients, so you don’t have to dial for dollars or hire someone to chase down your money.
Allow your clients to easily pay with debit or credit card. The Payment Processing fee is 2.9% and 30 cents per transaction. Get paid for your hard work faster.
Customizable visual plug & play pricebook creator that can be accessed by authorized office staff and technicians. Ability to categorize and customize your pricebook services, parts and materials, misc charges, and tax rates to your liking and control technician visibility/access to pricebook based on business units or categories.
The pricebook helps your technicians build a work summary in the field within a couple of clicks to ensure accuracy with minimal effort. Your techs will save an hour a day, every day in the field with your company's rock solid pricebook.
Create customizable purchase orders for third-party vendors. Keep track of vendors, purchase history, and attach PO's to work orders. Track Purchase Orders in real-time and stay updated throughout the lifecycle of the delivery process.
We understand parts is where you make your profit, so Roopairs provides powerful tools so that you can manage your inventory levels accurately.
Skyrocket your first-time fix rate. Set minimum and maximum threshold alerts for your parts department to keep your warehouses stocked with the right parts on the truck.
Track OEM and Non-OEM parts and search by any criteria. The Roopairs platform is built to handle hundreds of brand manufacturers and millions of parts skews.
Quickly and easily export invoices and payments to (online and/or desktop). If you use QuickBooks, paid invoices are directly synced to your QuickBooks Online or Desktop account in real-time.
Get paid faster and back to the job sooner with Roopairs without the hassle of dealing with double-entry.
Roopairs was built for those who specifically work on commercial-grade equipment.